You know I'm not one to openly complain about things over social media. I'm not the type of blogger that gives much insight into my life unless I really feel the need to. Basic information like how Little Ham is doing or how my week has been, if I'm sick or not. I don't like to delve into my personal life very often, and with the few blogger people I do, I speak with them in confidence. They know who they are.
When it comes to sponsors, if you're loyal with me, I am loyal with you.
Recently, I was approached by a company to review products for them. If you're a friend on my personal Facebook, you'll instantly know what I'm referencing. Of course, I promptly agreed to have them send me products for review as I've been dreaming of the day I would be approached by them for this type of opportunity.
Emails were sent back and forth. I was notified that I would be getting a shipping email in my box within the week and sure enough, there was one. Inside, it detailed what I would be getting, and this is where it goes downhill. I kindly notify the company that I had already bought the item in question. Again, emails were sent back and forth and I was told to go ahead and keep the item and that I would be sent a different item. I'm thinking how wonderful it is to have such great and quick service. I was hopeful within the next week that I would see another email letting me know about the shipment of a different item.
Weeks past, about 2 1/2 to 3 weeks if I'm correct and I didn't get an email. So of course I sent another email to the customer service rep I was emailing and I got no response from this person. I may have emailed back two times until I got an email from another rep who told me I would be put back on the list and to look out for an email.
A week passes and no email... until I was sent a mass email explaining something within the company would be ending. I thought nothing of it and went about my time, still hopeful for an email about products being sent my way. That is until I came to the realization that what was ending was something I needed to be concerned about.
I emailed once again. By this time, I'm not thrilled to be bothersome.
This gist of the conversation went as such. I was told that since I had reviewed the item and was sent the same item of no charge, that there was nothing they could send me. They had run out of blogger items... I was then asked to be okay with what I got and I emailed them back that it was fine because what am I supposed to do at this point?
Going through the companies hashtag on Instagram, I notice the company has been sending out free products to bloggers in the past few weeks and it almost feels like a slap to the face. I'm not impressed nor am I happy.
You would think, as a company who has had blogger help to raise your company, you would ask before sending items. I've been buying from this company for about a year now. I've done countless reviews, worked hard to produce honest and clear reviews with good photos. I've over done on some and have changed my blogging style to fit better.
The fact that I wasn't asked annoys me. Had I been asked, this would not have happened. It would have been cool if they would have given me options to choose from. However, since that isn't the case, I am still going to be highly annoyed. sorrynotsorry
And then to have my face slapped when I realized they were sending items...
I'm almost certain that I don't want anything more to do with this company. I've been a loyal customer. I've been nice and I've been understanding, but when you promise to send someone something, actually do it. I've had this same issue with another company ( coughcough Honest Skin, but that's long gone ), about saying they will send something and not pulling through as promised.
I feel like this has taken a toll on my want to blog the products I've already purchased from them. I feel lethargic when I think about them
If this makes me salty, this makes me salty and I can take that.
Feel as you please.
Comment down below if you feel I may be overreacting or maybe if you've had a similar issue with other companies.
For now, I'll be thinking about the wonderful new vanity and drawer set I'll be getting to put all my makeup and skincare products in. I need motivation to blog.
Thanks for listening. Love you, my ever lovely lovies.
